Privacy Policy

Last updated: December 25, 2025

Introduction

This Privacy Policy describes how Relax.Now collects, uses, and protects your personal information when you use our service. We are committed to protecting your privacy and being transparent about our data practices.

Information We Collect

Information You Provide

  • Account information (email address, password)
  • Profile information (name, preferences)
  • Payment information (processed securely through Stripe)
  • Feedback and communications you send to us

Information Collected Automatically

  • Usage data (sessions completed, features used)
  • Device information (browser type, operating system)
  • Log data (IP address, access times)
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Provide and improve our service
  • Personalize your experience with AI guidance
  • Process payments and manage subscriptions
  • Send service-related communications
  • Analyze usage patterns and improve features
  • Protect against fraud and abuse
  • Comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers (payment processing, hosting, analytics)
  • AI service providers (for personalized guidance)
  • Legal authorities when required by law

Data Security

We implement industry-standard security measures to protect your information, including encryption, secure server infrastructure, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Export your data
  • Opt out of marketing communications
  • Withdraw consent for data processing

Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

Cookies

We use essential cookies for functionality and optional cookies for analytics. You can control cookie preferences through our cookie consent banner and your browser settings.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our service. Continued use after changes constitutes acceptance.

Contact Us

If you have questions about this Privacy Policy, please contact us at hello@relax.now